Privacy Policy

This policy covers the AureKeep website and related support communications. When the mobile application becomes available, additional product-specific notices may apply and will be linked from the app and this website.

You may provide contact details when you write to support@aurekeep.com, including your name, email address, and the content of your message.

Please do not include passwords, recovery information, verification codes, private keys, or other sensitive wallet credentials in support messages.

Like most websites, aurekeep.com may automatically receive technical information such as browser type, device type, approximate region derived from network requests, pages visited, and diagnostic logs needed to operate and secure the site.

Exact analytics providers, retention periods, and cookie practices will be confirmed during legal review and updated here before broader public launch if additional tooling is enabled.

We use information to operate the website, respond to support and privacy requests, improve reliability and security, and meet legal obligations.

We do not sell personal information.

We may use infrastructure, email, hosting, or security providers that process information on our behalf. Those providers are permitted to process information only as needed to deliver their services.

Support correspondence and website logs are retained only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law. Specific retention schedules will be finalized with legal counsel.

We apply administrative and technical measures appropriate to the nature of the information we handle. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

AureKeep may be accessed from different countries. Information may be processed in the United States, where Dex Labs Ltd is located, and in other locations used by our service providers. We will take steps required by applicable law.

AureKeep is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact support@aurekeep.com so we can review and delete it where appropriate.

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of personal information, or to object to certain processing. To exercise these rights, contact support@aurekeep.com.

We may update this Privacy Policy from time to time. The updated version will be posted on this page, and material changes will be highlighted when required.

For privacy questions, product support, or other requests, contact support@aurekeep.com.

This website and the AureKeep product are operated by Dex Labs Ltd.

2201 104TH St S, Tacoma, WA, United States